With all the technological advances in the
communications industry today, people still experience difficulty with the most basic form
of human communication: face-to-face interaction. Information is frequently
mis-communicated, mis-understood, mis-quoted, or even missed altogether because of
ineffective interpersonal communications. Yet with training and practice, people can
increase their interpersonal effectiveness.
Interpersonal Communications Skills is
designed to help participants become aware of how they communicate with others and to help
them increase their level of skill in doing so. In this seminar, participants will:
- Identify their own interpersonal communication style and learn the
strengths and liabilities of using their style with others
- Develop skills for adapting their interpersonal communications style
to increase their effectiveness with others
- Learn to foster more effective interpersonal communications with
others by utilizing appropriate techniques of self-disclosure
- Enhance their skills as listeners
- Learn to reduce misunderstanding by employing assertiveness skills to
make their communications with others clear and unambiguous
- Develop skills for managing feelings in communications Practice
skills for increasing their effectiveness as members of a group
This two-day workshop is conducted with up to 20 participants.
Participants will complete a diagnostic instrument either before or during the seminar.
The instrument will be selected based on the needs and composition of the participants.
The second day of the seminar is experiential and skill based. In a non-threatening
environment, participants will learn and practice a variety of skills for increasing
interpersonal effectiveness.
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